Delivery Information
We aim to process all orders within 24hr business hours (Monday to Friday, excluding Bank Holidays) using the delivery method selected when placing your order. Most orders are dispatched in the same day if the order is placed by 11am
UK Delivery Methods:
Free P&P or Economy:
Despatched via Royal Mail 48hr or Royal Mail 2nd Class post. Please allow up to 6 business days for your order to arrive from payment being received.
1st Class:
Despatched via Royal Mail 24hr or Royal Mail 1st Class post. Please allow up to 3 business days for your order to arrive from payment being received.
Please Note:
- If your order weighs over 2.5kg it may be sent via Courier or Royal Mail Recorded Delivery, which may require a signature.
- If your order has not arrived within the timeframe suggested above, please check with neighbours or your local post office as it has been known for delivery cards not be left unfortunately.
- If you order has not arrived, please be assured we will have sent your item as requested and you will have received an email from us confirming it has been sent. If Royal Mail or a Courier delays or mislays an order it is frustrating for us as well as we have done our best to ensure it reaches you within the timeframe provided. Thankfully this is a very rare occurance and we will also work with you and the relevant delivery company to try and find or replace your order asap.
International Delivery Methods:
We aim to process all orders within 24hr business hours (Monday to Friday, excluding UK Bank Holidays) using the delivery method selected when placing your order.
Standard Delivery
- The majority of orders are despatched using Royal Mail.
- Most orders going to Europe should be received within 6 business days, but please allow up to 20 days for your order to arrive.
- Orders being delivered outside of Europe should arrive within 10 days but please allow up to 20 days for your order to arrive.
Please Note:
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- We may use Royal Mail Standard Delivery, Tracked or Tracked and Signed depending on the country receiving the order. Please Contact Us should you require clarification.
- Your order may be sent in two or more parcels to ensure it is within the weight restrictions in place for the delivery method used.