Delivery Information

Please read the below Delivery Information carefully and ensure the correct delivery method is selected for your order
as incorrect selection may delay dispatch of your party bags.

• UK Standard mainland delivery –  From 3.95  (free for orders over £35)
  Dispatch aim within 24 business hours* via Royal Mail 48 post or parcels, or courier depending on weight (please contact us if you would like clarification as courier delivery may require a signature).
  Please note that parcels are not considered missing or delayed by Royal Mail unless the item has not been received within 14 days of posting.  All time frames exclude weekends and bank holidays.

   

• Northern & Southern Ireland, Channel Islands, Isle of Man, Scottish Highlands delivery – From £7.99
  Dispatch aim within 24 business hours* via Royal Mail 2nd Class post or parcels.  Please contact us if you require for a quote should you require a Next Day or 3 Day delivery service for these locations before placing your order.  All time frames exclude weekends and bank holidays.

• Next Day UK Mainland Delivery (order before 1pm for same day despatch) – From £6.95. 
  Orders placed before 1pm will be dispatched same business day* via UK Mail, DPD or Parcelforce.
  Orders placed after 1pmm will be dispatched the following business day* via the same methods.
  The package is trackable and will need to be signed for.  All timeframes exclude weekends and bank holidays.

* NOTES & TIME FRAME EXAMPLES: 

• Business days are Monday to Friday excluding bank holidays for delivery and dispatch. If you require a weekend delivery for your party bags please contact us for a separate quote.  Delivery time frame examples:

1. Standard Delivery order received Friday. Dispatched Friday or Monday (unless it is a bank holiday Monday, then it would be Tuesday), received by Friday.
2. Standard Delivery order placed on a Saturday or Sunday. Dispatched Monday or Tuesday, received by Friday or Monday.
3. Day order placed on a Wednesday. Dispatched Wednesday or Thursday via 1st Class Recorded or courier so should be received by Monday.
4. Next Day order received at 10:30am Friday. Dispatched Friday via Next Day service, delivered Monday.
5. Next Day order received 2:00pm Thursday. Dispatched Friday via Next Day service, delivered Monday.
6. Next Day order received 10:30am Thursday. Dispatched Thursday via Next Day service, delivered Friday.

• Should a customer request an order to be left on the premises or with a neighbour if no one will be home to accept the parcel, then this is at the driver’s discretion and at the customer’s own risk.

• Parcels are not considered missing or delayed by Royal Mail unless the item has not been received within 14 days of posting.

• To help keep postage costs down for our customers larger orders may be separated into two parcels, at no additional cost to the customer. We will email customers should this occur so customers are aware there are multiple parcels for their order.